Good questions. Little answers.

No. Everything in the shop is a digital PDF download. Print it at home on A4 paper. A printer, ink, paper and any other materials mentioned on the product page are not included.

After payment is verified, your download page prepares the files and shows a download button for each product. We also email a private link. Keep the page open if generation takes a moment. Links last 7 days and you can request a fresh one during the 30-day download period. Save your files to keep them.

Choose different products and the basket automatically finds the lowest price. For one through six distinct products: £2, £4, £5, £7, £9, £9. Design options are part of a product, not separate products. No discount code needed.

Yes, for your own household and personal use. Please do not share, resell or redistribute the files or private download links. You only need one of each product in your basket.

No account is needed. You need a modern browser and a PDF reader, such as your browser’s built-in reader. Download the file before printing, select A4 and check the print settings described in the pack. All content is in English.

The Santa letter takes a first name, one of three designs and a preset message. The gift reveal takes a first name, a gift description, who the gift is from and a design. Check your preview before paying. We support A–Z and common accented Latin letters such as é, ñ and ü, spaces, hyphens and apostrophes. We do not request children’s addresses, dates of birth or photographs.

Use Find my downloads with the email entered at checkout. Check spam too. If a PDF is faulty, not as described or cannot be accessed, contact support with your order reference. Your statutory rights are unaffected by instant download consent.

Digital content normally has a 14-day cancellation period. If you expressly agree to immediate supply and acknowledge loss of that right, it ends when supply begins. This does not remove your rights if the content is faulty or not as described. See the terms for how to cancel before supply or raise a problem.

Not yet. This is a development preview with supplied product files for review. Seller details and payment setup are still pending. Local test checkout does not charge or send real emails.